ANNOUNCEMENT: Join Us at the Turin Convention, 23rd - 25th May! Our warehouse will be closed from May 20th to May 25th as we prepare for this exciting event. Any orders placed during this time will be dispatched promptly upon our return.
ANNOUNCEMENT: Join Us at the Turin Convention, 23rd - 25th May! Our warehouse will be closed from May 20th to May 25th as we prepare for this exciting event. Any orders placed during this time will be dispatched promptly upon our return.

Shipping & Delivery

We are so glad you are going to be ordering from our store. If you have any questions that are not covered in the below, please just reach out to us.

We can't wait to get your order on its way!

ONLINE ORDERS

Making a purchase couldn’t be easier. Simply browse our categories or use the search function and menus at the top of the page until you locate what you are looking for, then click “Add to Cart”. A running total and summary of your order will be displayed in your cart as you continue to browse our website. You can continue to add more items or remove items at any time.

After you have finished selecting your desired items, click on the small basket in the top right-hand corner, then on “View Cart” and finally "Checkout". You will be asked for a few details that we require to process your order. You will then be transferred to our secure payments provider where you will be prompted to insert your payment details.

If you require assistance, simply email us at hello@eosupplies.de

SHIPPING

Orders are delivered to Europe within 3 to 7 business days.

Orders are prepared for shipment during normal business hours from 8.00 am to 5.00 pm, Monday to Friday. Shipments are delivered on Monday to Friday excluding holidays. In some countries deliveries are also made on Saturday.

DHL GoGreen DPD UPS

We ship climate-neutral.
Certain orders with special requirements may be sent with other shipping companies.

SHIPPING COSTS

To Germany:
Standard shipping up to €100 order: €4.50
Standard shipping for order of €100 or more: free

To Europe (EU):
Standard shipping up to €50 order: €15
Standard shipping for €50 to €150 order: €6.95
Standard shipping for order of €150 or more: free

To Europe (non-EU):
Standard shipping up to €50 order: €25
Standard shipping for €50 to €200 order: €15
Standard shipping for order of €200 or more: €9.95

Please note that for orders to outside the EU, you may be charged additional import and duty fees.

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